At Pharmamedz.com, we want you to be completely satisfied with your purchase. If you are not satisfied, please review our return and refund policy below.
1. Return Eligibility
- Time Frame: You may return eligible items within 7 days of receiving your order.
- Condition of Items: To be eligible for a return, items must be unopened, unused, and in their original packaging. Certain items, such as prescription medications, may not be eligible for return due to health and safety regulations.
2. How to Initiate a Return
- Contact Us: To initiate a return, please contact our customer service team at +12094424743. Provide your order number and the reason for the return.
- Return Instructions: We will provide you with instructions on how to return your item(s) and any necessary return shipping labels.
3. Refund Process
- Refund Eligibility: Refunds will be issued for eligible returned items within 5-7 business days after we receive and inspect the returned item(s).
- Refund Method: Refunds will be processed to your original payment method. Please allow 5-7 business days for the refund to appear in your account.
4. Non-Refundable Items
The following items are non-refundable:
- Opened or used products.
- Prescription medications that have been processed.
- Items returned after the specified return period.
5. Damaged or Defective Items
- Reporting Issues: If you receive a damaged or defective item, please contact us within 7 days of delivery. We may request photos to assist with your claim.
- Replacement or Refund: Depending on the situation, we will either replace the item or issue a full refund.
6. Changes to This Policy
We may update this return and refund policy periodically. Changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy regularly.
7. Contact Us
If you have any questions regarding our return and refund policy, please reach out to us at:
- Email: shawn.wils1986@gmail.com
- Phone:+12094424743
- Address: 1190 N Nantucket st Chandler, AZ 85225
Thank you for choosing Pharmamedz.com. Your satisfaction is our priority!